Exclusive Guarantee

The Krause Service Guarantee
It is important to us that you receive the services you are expecting when you work with Krause Funeral Homes. If you are not completely satisfied with any of our professional services or facilities, you will not be charged for that service.

Krause Funeral Homes Prefunding Insurance
When you prefund a funeral you and your certified preplanner will put the details of your wishes in writing—including specific services and manufacturer and model of the merchandise you choose.

At the time of death we will compare that detailed list with a current price list to gather current costs. If the cost of services and merchandise chosen at the time of death exceeds the value of the policy, the funeral home will cover the difference. You are guaranteed the service and merchandise you chose at no additional cost to you.

If, after comparing the current costs with the value of the policy, the total is LESS than what is in the policy, the excess money goes to the family. If the deceased is under Title XIX the family must use those funds for funeral related expenses (video tribute, luncheon, flowers etc.) If the deceased is not under Title XIX the extra money is returned to the family.

We cannot guarantee "miscellaneous" fees, that the funeral home has no control over including an increase in costs or the amount the family may want to spend for newspaper death notices, flowers or the cost of the luncheon.