7 Ways to Support Grieving Loved Ones During the COVID-19 Crisis


In all our years helping Milwaukee, New Berlin, and Brookfield families plan visitations, funerals, burials, or receptions, we’ve never seen anything like this. To stop the spread of coronavirus, gatherings larger than 10 people are prohibited – with most families holding private, family-only funerals, livestreaming services, or postponing a service to a later day. Rest assured, we are closely monitoring the evolving COVID-19 outbreak, and following CDC, state, and local health guidelines for funeral homes.

Our Krause Funeral Homes & Cremation Service staff understands just how heartbreaking this time is for those who lose a loved one. Getting together for a final farewell is an essential part of the grieving process, and now many families are left to grieve alone without the physical support of those around them.

When you can’t be there after a death to give your friend or family member a hug or offer a kind word or pat on the back, what can you do to show that you care? Consider these ideas:

  1. Write a personal note. If you knew their loved one well, share a story or memory you have. If you simply want to offer your condolences, a note expressing your sympathy is appropriate. For those who don’t have access to a card, sending a thoughtful email is an acceptable option given the circumstances.
  2. Make a phone call. If you hesitate to pick up the phone to call your friend or family member, remember that even a brief call will show that you’re thinking of them during a difficult time. You might be surprised how meaningful the phone call is – for both of you.
  3. Take part in the livestream funeral. Thanks to our livestreaming services, family and friends can watch the funeral happening live, all from the comfort and safety of home. There is also the option to watch a recording of the service.
  4. Send a gift card to a store or restaurant you’re sure is open. Sharing memories and a meal is one of the most healing elements of a funeral. You can add a personal touch to a condolence card by including a gift card to a local store or restaurant. Families who are facing the shock of a death often don’t have the energy or focus to prepare food for themselves, so this can be a real gift during a challenging time.
  5. Sign a virtual guestbook or leave a memory on our website. More Milwaukeeans than ever are spending time on the Internet, and families are sure to appreciate seeing your virtual support. Simply click on the Obituary page on our website, search for a loved one’s obituary, and find the “Leave a Message, Share a Memory” button.
  6. Gather for a video call. Whether you arrange a call with two people or ten, seeing friends and family face-to-face is a valuable step toward healing.
  7. Think of a way to commemorate the person who died. Maybe you plan to plant a tree in their honor, or give a donation to their favorite charity. Let their loved ones know your intentions, and notify them again when you follow through.

Even during these uncertain times, our staff is available to you via phone or video chat. Showing your support to those around you who have lost a loved one has never been more valuable, and we want to help you any way we can.

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